Privacy Policy of Nexus Pulse

Nexus Pulse ("we," "our," or "us") is dedicated to protecting the privacy of our visitors and clients on our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us. Our operations encompass full-service event planning, artist booking and management, venue selection, sound and lighting production, stage design, marketing, ticketing, festival logistics, immersive experiences, brand activations, and VIP services. We commit to abiding by relevant data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Data: This includes information you voluntarily provide to us when you inquire about our services, submit a form, sign up for newsletters, apply for a position, or communicate with us. This may include your name, email address, phone number, organizational details, event preferences, and any other information you choose to share.
• Usage Data: We automatically collect information about how our online platform is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our online platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

Nexus Pulse uses the collected data for various purposes:

• To provide and maintain our services, including event planning, promotion, and management.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service offerings.
• To monitor the usage of our online platform.
• To detect, prevent and address technical issues.
• To send you marketing and promotional communications about our services that may be of interest to you, based on your communication preferences.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Nexus Pulse may process your Personal Data because:

• We need to perform a contract with you (e.g., for event production services).
• You have given us permission to do so.
• The processing is in our legitimate interests and not overridden by your rights.
• To comply with the law.

Disclosure of Your Information

We may disclose your Personal Data in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used (e.g., payment processors, CRM systems, marketing platforms). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Nexus Pulse is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: Nexus Pulse may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of Nexus Pulse.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

Security of Data

The security of your data is paramount to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Nexus Pulse aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Nexus Pulse relied on your consent to process your personal information.

If you wish to exercise any of these rights, please contact us at the address provided below.

Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Nexus Pulse

823 Congress Avenue, Suite 300,

Austin, TX, 78701, USA